Description

Description

Apple Services Engineering infrastructure is BIG. Operating at our scale, across multiple geographically dispersed data centers and servicing hundreds of millions of users presents unique challenges. As a Site Reliability Engineering manager, you will be leading a team responsible for providing the platform for mission-critical observability services to maintain constant uptime, scale seamlessly, and allow for new applications and services to thrive. The successful candidate will be highly self-motivated with a passion for excellence, quality and detail. The SRE Manager will not only support operations but also collaborate with the developers and architects within the team to aid in the design and assist with the implementation to improve stability, security and scalability.

Responsibilities

• Lead SRE teams responsible for reliability and performance of cloud-based monitoring services
• Leading and growing the engineers on your team
• Lead staging and production environments with goal of maximizing availability
• Promote observability of systems for monitoring, alerting, and metrics reporting
• Advocate best practices of reliability engineering

Minimum Qualifications

• Minimum 5+ years of handling services in a large scale environment.
• Desire to build, grow, and mentor a team to meet both their career goals and the organization's goals
• Experience with hiring and leading engineers
• Experience with Cloud Computing technologies (particularly Kubernetes)
• Experience and confidence around incident response and incident management
• Experience with the Prometheus ecosystem
• Practical experience in Python, bash scripting. Theoretical knowledge of Go, Java, and/or Scala.
• Acute aim to automate manual operations and to improve them through repeated iteration
• Strong sense of ownership and integrity demonstrated through clear communication and collaboration

Preferred Qualifications

• 2+ years professional experience in an engineering leadership position
• Comfortable with Open Source configuration management and orchestration tools (such as Helm, Puppet, and Spinnaker)
• Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
• Rebounding from setbacks and adversity when facing difficult situations.
• Anticipating and balancing the needs of multiple stakeholders
• Experience in running and scaling distributed systems in a public, private, or hybrid cloud environment
• Making sense of complex, high quantity, and sometimes contradictory information to successfully solve problems
• Bachelors or Master's degree in computer science or similar field or equivalent experience.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $188,200 and $283,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .