Description

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Join a team where you can be heard, be supported, and always be yourself. At Beckman Coulter, a Danaher company, we're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. We are dedicated to advancing and optimizing the laboratory to move science and health care forward for more than 80 years. Find the opportunity to build relevant career, be creative, and try new things with the support needed to be successful. Find the Danaher Business System, which makes everything possible.

What you find at Beckman Coulter -and within yourself - might just change the world!

The Quality Assurance Scientist II for Beckman Coulter Diagnostics is responsible for the disposition and investigation of customer complaints for the Chemistry product line.

This position is in the global Complaint Handling Unit and can be in located within commutable distance to Lismeehan, Ireland. This position is an onsite role. The global Complaint Handling Unit goal is to provide excellent post market quality support to meet the needs of our global partners, customers, and regulators by providing thorough and timely complaint handling.

As a member of the Chemistry Complaint Handling Unit team and reporting to the Post Market Quality Assurance Manager, this role is responsible for ensuring complaints are accurately classified, records are populated per the current procedures and policies, and are investigated in a timely manner.

In this role, you will have the opportunity to:

• Review, investigate and disposition safety and quality complaints and customer feedback in compliance with established procedures and regulations.
• Work with the Post Market Investigation team to design, perform and complete investigations into alleged product non-conformances.
• Perform risk assessments, complete stop ship decision summaries, and CAPA requests in accordance with established procedures.
• Identify and/or participate in process and product improvements through projects, kaizens, CAPA and department initiatives. Facilitate cross-functional meetings.

The essential requirements of the job include:

• Bachelor's degree with 2+ years' experience in Technical Field (Science or Engineering) and/or Compliance (Complaints, Quality or Regulatory).
• Good computer skills to include Outlook email and other Microsoft applications such as Word, Excel, and Power Point.

It would be a plus if you also possess previous experience in:

• Experience in Complaint Investigation or Post Market Surveillance/QA preferred.
• Medical Technology/clinical laboratory background preferred.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.