Description

このポジションについて

We are looking for an experienced Quality Manager to lead quality management for both locally manufactured (JPCM) and imported products in Japan. This includes overseeing quality assurance processes across manufacturing, co-packing, and supply chain operations, while ensuring compliance with both Henkel’s internal standards and local regulatory requirements.
As the Quality Manager, you will be the key contact point for all quality-related matters in Japan, playing a critical role in maintaining product integrity and customer satisfaction.

職務内容

• Take full ownership of quality performance across Japan, covering locally produced and imported products from GSC, China, Thailand, and the U.S.
• Ensure compliance with Henkel’s quality standards and all applicable legal and regulatory requirements.
• Develop, review, and continuously improve the local Quality Management System (QMS) aligned with Henkel's quality strategy and Integrated Management System.
• Conduct regular inspections and audits of contract manufacturers, raw material, and packaging suppliers.
• Lead investigations and resolution processes for potential quality incidents with relevant stakeholders.
• Drive root cause analysis and improvements for manufacturing-related quality issues.
• Analyze customer complaints and initiate corrective/preventive actions.
• Oversee new product quality documentation and participate in zero/first production runs.
• Ensure compliance with both local authority and Henkel internal requirements.
• Manage local quality inspections for imported goods based on regulatory standards.
• Recommend product recalls when necessary and manage related stakeholder communication.
• Oversee the handling of refunds due to quality issues.
• Maintain laboratory equipment and ensure a compliant laboratory environment.
• Coordinate with the Asia Quality team on JP quality matters.
• Monitor and manage quality throughout transportation and warehousing.
• Conduct regular quality audits with logistics service providers (LSPs)

Team & Collaboration

• Develop and strengthen the quality team to improve capability and performance.
• Build strong cross-functional relationships within local teams, including supply chain and commercial functions.
• Collaborate with Regulatory Affairs (RA) to meet local authority requirements.
• Host regular quality meetings with JPCM partners.
• Contribute to regional quality management initiatives and best practices.

適したスキル

• Degree in Chemistry, Chemical Engineering, Biology, or Microbiology.
• Minimum 5 years of QA experience in FMCG, preferably in the cosmetics industry.
• Solid understanding of quality control, hygienic design, and manufacturing practices.
• In-depth knowledge of Japanese cosmetic regulations.
• Proven experience collaborating with regional and global teams.
• Language proficiency: Native-level Japanese and business-level English.
• Strong computer skills: Microsoft Office, ERP systems.

Henkelに入社するメリット

• スマートワークモデルにより,日本国外で年間最大30日の勤務が可能
• Triple two philosophyを推進する多様な国内外の成長機会
• 健康および予防ケアプログラムによる世界的に統一された健康•福祉基準
• 州の規定が存在しない場合,または補償が不十分な場合に,補足的な給付を提供 する社会給付世界的に,当社は性別に関係なく育児休暇を提供し,最低8週間の 完全有給休暇を保証
• 自発的出資による従業員株式制度(給与の4%まで)およびHenkelマッチングシェ ア(追加の株式付与,従業員出資の33%)
• 退職年金制度(企業型DCとCBの併用)
• 病気休暇
• 団体定期生命保険
• 労働者災害保険

Henkel は,多種多様なバックグラウンド,ものの見方,人生経験を持つ人た ちの集まりです.従業員全員がそれぞれにユニークなことは,会社の強みだと思 っています.あなた自身のユニークさで,チームの一員になりましょう!全ての ジェンダー,出身地,文化,宗教,性的指向,障がい,世代の皆さんからの応募 をお待ちしています.