ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $15.9 billion in 2022. The company’s seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW’s approximately 46,000 dedicated colleagues around the world thrive in the company’s decentralized and entrepreneurial culture.

Hi-Cone, a Division of ITW, is a leading supplier of plastic-based multi-packaging systems for the global beer, soft drink, and general products industries. We focus on giving back to the environment by committing to using Post-Consumer Recycled (PCR) content and eliminating the use of virgin plastic.

If you work for us, here is a very short list of what you can expect from us:

• Predictable Schedule
• Competitive Health, Dental, and Vision Insurance with low monthly payments.
• Life Assistance Program with a variety of services and discounts.
• Basic Life Insurance for you and your dependents provided by ITW with additional Insurance available.
• Short and Long Term Disability paid for by ITW.
• 401K plans with Company match.
• ITW Provides a Gift and Volunteer Match Program for charities of the employee’s choice.
• Scholarship Programs to help your children succeed!

As an Account Manager, you will be responsible for building and maintaining strong relationships with our ‘80’ customers, managing their accounts, and driving revenue growth. You will serve as the day-to-day main point of contact for our customers, understanding their needs, providing exceptional customer service, and identifying opportunities to drive revenue growth. You will also collaborate closely with internal teams, such as sales, marketing, engineering and customer service, to ensure smooth operations and deliver outstanding client satisfaction.  This role will be based out of our Itasca, Illinois facility.

Primary Responsibilities:

• Primary function is to manage the annual plan expectations for the assigned account(s) including forecasting, on time in full deliveries (OTIF), quality performance following up on service-related issues as well supporting the control of receivables.
• Collaborates with Customer Support Specialist and Operations daily to ensure order fulfilment and executional alignment.
• Responsible for forecasting activities from customer collection to uploading updates internally.
• Develop an understanding of the customer and competitive landscape to support value propositions that drive value for our customers and Hi-Cone.
• Partner with Technical Services as required and relates to operational line efficiencies at customer sites.
• Provides market visit observations & learnings to KAM, Marketing, and other cross functional partners as appropriate.

• Bachelor’s degree is required or minimum of 3 years experience in sales and/or customer facing role within manufacturing industry.
• Proven record of delivering successful results leveraging data to drive decision making.
• Demonstrated ability for a high level of attention to detail.
• Ability to travel up to 50% of the time.

Ideal candidate will have:

• Effective time-management skills.
• Experience with packaging equipment; Consumer Package Goods at retail or beverage industry is a plus.
• A clear passion to defend and promote the Hi-Cone value proposition.
• Must be enthusiastic, tenacious, demonstrate a resilience to commercial obstacles to find effective solutions for customers and possess high energy levels.
• The successful candidate will have integrity, a willingness to learn and a desire to win.
• Experience with equipment sales
• Strong communication skills, oral and written.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.